Service Parts Management

Few things represent the "face" of a company more than that transportation portion of the supply chain often called last-mile logistics. It's unfortunate, then, that so many companies seem to treat it as an afterthought. That may be changing.

MCA Solutions, SeeControl Partner to Deliver Better Asset Tracking, Reduced Inventories

October 1, 2005

Global Logistics & Supply Chain Strategies

Sun Microsystems Names DHL to Exclusively Handle Aftermarket Service Parts Logistics

September 1, 2005

Global Logistics & Supply Chain Strategies

Returns Management: How to Convert Trash to Treasure

July 1, 2005

Kathleen Hickey

Some companies are adopting new returns management processes to gain competitiveness and reduce costs. It isn't magic, but most organizations still haven't caught on.

Inventory Optimization Is a Delicate Balancing Act to Cut Costs Yet Keep Service Levels Up

June 1, 2005

Russell W. Goodman, Global Logistics & Supply Chain Strategies

Afraid to let safety stocks get too low, companies often get overwhelmed by their inventory. New ideas, processes and technologies in inventory management can solve that.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.