Service Parts Management

Three Ways Service Providers Can Rethink Sustainability

November 16, 2021

By rethinking product lifecycle, reverse logistics and resource optimization, logistics companies and service providers can introduce sustainable change.

Three Technologies That Optimize Service Delivery

June 16, 2021

Sarah Nicastro, SCB Contributor

The discipline of service delivery has seen big changes in customer expectations during the pandemic.

VIDEO

Watch: Achieving Business Continuity in Times of Uncertainty

May 25, 2021

Robert J. Bowman, SupplyChainBrain

Kris Michel, Chief Operating Officer with Flash Global, discusses how the service supply chain responded to the COVID-19 pandemic and resulting disruptions in global supply lines.

How a Consumer Goods Giant Upped Its On-Time Delivery Performance

September 30, 2020

Genpact

Challenge: A consumer goods company was missing on-time, in-full delivery targets and incurring additional transportation costs because of delayed deliveries from distribution centers, stock-out problems, and a lack of data to track OTIF targets. It needed a better view of its transportation system to improve service levels.

Protect Your International Gains by Ensuring You’re in Compliance

April 1, 2020

Flash Global

Here's what it takes to successfully import and export — and a checklist to audit your current trade compliance program.

Defining and Shrinking the Last Mile

March 3, 2020

Elite EXTRA

Fast fulfillment has transformed the last mile forever, and advanced dispatching technology is a necessity if you want to compete.

Four Predictions About Field Service in 2020

February 25, 2020

Sarah Nicastro, SCB Contributor

Transformational technologies can enable new revenue models that make field-service organizations stickier and more intimate with customers.

The Intelligent Enterprise for the Aerospace and Defense Industry

November 1, 2019

SAP

How Smart Use of Service Supply Chain Can Recession-Proof Your Business

September 25, 2019

Flash Global Logistics

When a supply chain is lean and responsive to data, economic downturns can have minimal impact.

The SCB Podcast

Podcast | When One Size Doesn’t Fit All: Customizing the Customer Experience

June 28, 2019

Robert J. Bowman, SupplyChainBrain

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.