The benefits of a knowledge management system go beyond simply being able to capture the quirks of a demanding customer, or the quickest way around a persistent traffic jam.

Joe Biden may have been a one-term president, but his time in office could end up being defined by his impact on U.S. supply chains in the years following the pandemic.

The latest technologies offer a vision of the future where sales associates are empowered to make consumers feel they are seen and known, not impersonal data caches.

As companies strive to uphold the rights of human workers in their global supply chains, they shouldn’t overlook another critical concern of regulators: trees.

"Companies can take a fresh look at the balance they strike between efficiency and resilience," says Marsh Advisory managing director James Crask.

The greatest benefits of tech in 2025 will be felt further back up the retail supply chain, where it can lower costs by better managing inventory and distribution.

With contentious union negotiations, rapid advancements in automation and AI, and growing global scrutiny on human rights abuses, 2025 is set to be a transformative year for labor.

For consumer electronics and home appliance retailer Best Buy, washing waste of out of the system is an effort that has grown in ambition and scope.

Can China use Canada and Mexico as a way to get around the U.S. ban on imports of Chinese goods from Xinjiang Province?

According to the ICSC, holiday shoppers are planning to spend more than $700 on gifts this year — the most since 2018.