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Home » Navigating Five Complexities of Mexico-U.S. Cross-Border Logistics
SPECIAL REPORT

Navigating Five Complexities of Mexico-U.S. Cross-Border Logistics

AMERICAN AND MEXICAN FLAGS FLUTTER AGAINST A CLOUD-STREAKED BLUE SKY

Photo: Shutterstock

February 7, 2025
Sponsored by Werner

The Mexico-U.S. border is one of North America's busiest and most vital trade corridors, connecting two economic powerhouses. While Mexico is quickly becoming an important destination for offshore manufacturing, transporting goods across the border still presents a unique set of challenges that can disrupt supply chains if not managed effectively. For logistics providers, addressing these complexities is not just about delivering goods but crafting tailored solutions that ensure compliance, security and efficiency. 

From navigating stringent customs requirements to overcoming border congestion and security risks, cross-border logistics requires expertise, innovation and deep cultural understanding. This article explores top challenges faced in Mexico-U.S. trade and how they can be addressed by using freight shipping and logistics management tailored to help businesses overcome cross-border hurdles.  

Following are five insights and best practices to help organizations make cross-border transport with our southern neighbor smoother, safer and more reliable in 2025.

1 Addressing Customs Compliance and Regulatory Complexity

Trade policies, such as the United States-Mexico-Canada Agreement (USMCA), are constantly evolving, and shippers need to have accurate documentation and compliance to move freight. Navigating stringent customs regulations is critical to avoiding delays and costly fines. In today's complex trade environment, the demand for expertise in customs brokerage has grown significantly to help ensure all necessary paperwork is precise and up to date.

According to Nate Barber, senior director of Mexico Services at Werner, “Compliance success hinges on building habits around proven templates and checklists. When team members make accurate documentation a routine part of their process, it becomes second nature, ensuring smooth cross-border shipping to and from Mexico.” 

One example is the Complemento Carta Porte system, a Mexican tax regulation program for transporting goods within Mexico. This system is critical for ensuring customs compliance and effectively managing the regulatory complexities of cross-border trade. 

Barber also emphasizes the importance of accuracy. “If there’s an error in the paperwork, even a small data point, it leads to delays and back-and-forth corrections. Getting it right the first time is critical.” 

2 Managing Border Congestion and Delays

High traffic volumes at major ports of entry can lead to significant delays, particularly during peak seasons or heightened security periods. Average crossing times are typically two hours or more, which will only increase as nearshoring becomes a more important strategy for shippers.

To manage the expected increase in demand, shippers should look for carriers with “feet on the ground” facilities near the border to expedite transfers across the border. With onsite facilities, carriers can pre-clear loads and create effective schedules for the busiest entry ports like Laredo, Texas. 

3 Preventing Security Risks 

With increased volumes of trade also comes increased concerns for security. Cargo theft and tampering can be major concerns in high-risk regions when shipping across the border. While security in Mexico is improving incrementally, there are still significant strides to be made.

Increased investment in Mexico today requires advanced security measures and protocols, including GPS tracking, secure trailers, partnerships with trusted carriers and established protocols to reduce the likelihood of theft. Barber notes that it’s advisable for carrier partners in Mexico to use toll roads, which are more heavily patrolled by law enforcement than other routes, as well as to conduct transit during daytime hours. 

For Barber, companies doing business in Mexico will benefit from partnering with carriers who have long-term experience with cross-border freight. They already have the intelligence and experience needed to navigate security risks. It’s also key to develop processes and procedures in conjunction with Mexican carrier partners and to ensure partners from both sides of the border have the same awareness of safety and security.

4 Understanding Language and Cultural Barriers

Effective communication between stakeholders in the U.S. and Mexico is essential, so language barriers can be an obstacle to establishing trust and ensuring security. 

While artificial intelligence translation technologies have helped ease this barrier, they’re not flawless. Barber explains, “Some of these [AI tools] are impressive, but they’re not perfect. There are times when they miss the mark. That’s why having bilingual people on the ground watching your freight is so important. It helps you avoid delays caused by language barriers.”

Therefore, employing local talent is equally critical.

Barber makes a special case for understanding the importance of regional cultural differences. “There are very distinct regions in Mexico,” he says. “For example, people in the Yucatán have a different diet, culture and way of life compared to those in Southern Baja. Our four offices in Mexico are strategically located to serve the country’s most populated regions. This presence enables us to deeply understand the unique needs of each area, ensuring tailored support and impactful solutions for every region."

5 Managing Capacity Constraints and Driver Shortages

Resource challenges continue to impact the logistics industry, both domestically and across the border. Finding reliable carriers and managing capacity, particularly during fluctuating demand, remains a significant challenge.

To address this, businesses must optimize underutilized resources. Barber explains inefficiencies can be reduced through real-time visibility tools, which help optimize delivery routes and scheduling. Predictive analytics further enable companies to foresee bottlenecks and proactively address capacity shortfalls.

However, solving the ongoing professional driver shortage requires more than just technology. While competitive pay, better working conditions and flexibility are critical, Barber stresses it’s equally important to value and respect drivers as essential to the supply chain. 

Werner Delivers Cross-Border Solutions Across the Board

Werner is a leading transportation and logistics company specializing in cross-border solutions across North America. With more than 25 years of trusted experience in Mexico, Werner offers seamless cross-border shipping through its extensive terminal network and strong carrier alliances. It is one of the top full truckload carriers and offers a variety of cross-border solutions for shippers, including dry van, temperature-controlled, power only, intermodal and more.

Their cross-border terminals provide 24/7 access for transloading. Advanced technology, cameras and power ensure secure and efficient handling of goods. Werner's large, asset-based fleet includes temperature-controlled trailers and offers both asset and third-party drayage solutions, catering to diverse shipping needs. 

Barber notes, “Our state-of-the-art, 17,500-square-foot multi-temp cross-dock facility in Laredo includes full climate control and 21 doors, including 13 for dry cargo and eight temperature-controlled. These features ensure unmatched efficiency and reliability."

Werner's commitment to technology and innovation includes satellite tracking, internet tracing and route optimization, and enhancing shipment monitoring and management. Their experienced, bilingual support team is dedicated to exceptional customer service, ensuring on-time delivery and customized solutions for each shipper. 

Werner delivers comprehensive cross-border solutions to meet the evolving needs of its customers.

Resource Link: https://www.werner.com/cross-border-supply-chain-brain/

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