Access the latest analyst report on Order Management Systems. Get your complimentary copy of The Forrester Wave™: Order Management Systems, Q1 2025 and see how the top Order Management Systems compare.

Fluent Commerce, the leading provider of distributed Order Management System (OMS), Fluent Order Management, was recognized as a Leader and received the highest possible scores in fifteen criteria, including:

• Enterprise inventory management
• Inventory segmentation and allocation
• Workflows
• International orders and globalization
• Innovation
• Order orchestration rules
• Pre-purchase customer experience
• Store fulfillment: pick, pack, and ship or stage
• Architecture

Forrester evaluated the 8 top Order Management System vendors against 35 criteria across 2 categories and stated that “It [Fluent Commerce] particularly shines compared to most other vendors in this evaluation in areas such as workflows, order orchestration rules, store fulfillment (pick, pack, and ship or stage), and B2B order management.”

Fluent Order Management customers see results, fast. With implementation timelines under 12 weeks, ROI is proven early. Examples of results across the customer journey include: a 93% reduction in canceled orders, a 52% reduction in shipping costs, a 50% reduction in split shipments, and more impressive results.