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Home » DHL Reverses Suspension of Delivery of Mid-Value Packages

DHL Reverses Suspension of Delivery of Mid-Value Packages

A DHL TRUCK IS PARKED ON THE STREET IN FRONT OF A STOP SIGN OUTSIDE OF AN OFFICE BUILDING WITH A BLACK CAR PARKED BEHIND IT.
Chicago, Illinois. March 29, 2022. Photo: iStock.com/JHVEPhoto
April 29, 2025
SupplyChainBrain

DHL has lifted a suspension it had imposed on deliveries worth more than $800 to the U.S., after negotiating "adjustments" to customs rules, effective April 28, according to BBC News.

Earlier in April, after new U.S. Customs regulations that lowered the threshold for formal entry from $2,500 to $800 were introduced April 5, DHL said it had stopped such shipments to U.S. shoppers "until further notice" due to a "significant increase" in red tape.

Now, it has lifted the suspension, after "constructive dialogue" between the delivery industry and the U.S. government. Shipments valued between $800 and $2,500 can once again be cleared using the expedited informal entry process. 

“This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers,” the statement said.

DHL's reversal is the latest development in the ongoing tussle between businesses and the White House over U.S. tariff policies.

The German delivery giant’s business in the U.S. is mostly limited to international deliveries, after it withdrew nationwide domestic pickup and delivery services in 2009. It still offers limited domestic services by partnering with the U.S. Postal Service for local delivery.

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